FND – What Now? Non-Profit Company (NPC) with Registration Number: 2024/319828/08, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website: https://www.fndwhatnow.com.

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The POPI Act

The Protection of Personal Information Act, 4 of 2013 (POPIA) is South Africa’s data protection law. It governs how personal information must be collected, processed, stored, and shared, ensuring that your information is handled lawfully, fairly, and securely.

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Information Regulator of South Africa

We are registered with the Information Regulator of South Africa, the independent authority responsible for monitoring and enforcing compliance with POPIA. The Regulator ensures that your rights to privacy and access to information are protected.

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Information We Collect

We may collect the following types of personal information:

1. Contact Information – such as your name, email address, and phone number.

2. Demographic Information – such as age, gender, and location.

3. Health Information – including diagnosis and symptoms (only if you choose to share this with us).

4. Website Usage Information – such as pages visited, browser type, preferences, and IP address.

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How We Use Your Information

We use your information to:

1. Provide support and assistance related to FND – What Now? NPC.

2. Improve our website and services.

3. Comply with legal requirements and protect our rights and property.

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Protecting Your Information

• We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

• We minimise the use of third-party apps and rely on free, open-source resources linked to our Wix website to reduce the risk of sharing sensitive information.

• Wix.com hosts our website and has its own privacy policies that apply to users of the platform. For this reason, we do not use a website contact form, and encourage you to contact us directly via email: fndwhatnow@gmail.com.

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Your Rights

In line with POPIA, you have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your information.

• Object to the processing of your information in certain circumstances.

• Lodge a complaint with the Information Regulator if you believe your information is not being handled in compliance with POPIA.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email:       fndwhatnow@gmail.com

Cell:          +27 (0)76 291 3442

Website: www.fndwhatnow.com
 

For more information about your rights under POPIA, you may also contact the Information Regulator of South Africa at

https://inforegulator.org.za.